Shipping and Delivery
Orders received online are shipped within 1-2 business
days unless a later ship date is specified. RUSH orders and
same day delivery must be arranged by calling The Perfect Gift
during hours of operation: Monday - Friday 10 AM - 6 PM Eastern
Hand deliveries are made from 11:00 AM to 6:00 PM. We do
not guarantee a delivery time. Pick up can be arranged in
advance in our Manhattan showroom.
During the Holiday Season and for special events please place
your orders early to ensure prompt delivery.
Local Hand Delivery Information
We hand deliver in Manhattan from the Battery to 96th Street
All other delivers will be shipped next business day by our
contracted courier service or UPS. We require a telephone#
for all recipients. Packages going to commercial locations
must include suite# and floor#. Some buildings will not permit
messengers from going upstairs without permission. Many hotels
and office buildings have Message Centers, Package Rooms or
Security Desks. We will obtain a valid signature for all deliveries;
HOWEVER, The Perfect Gift is not responsible for unclaimed
We ship nationwide via a UPS. Please call us for delivery
cost as it varies to upon destination and dimensions and weight
A 50% deposit is required to start order, if order is RUSH
full payment is required.
ALL large orders are subject to a cancellation fee after order
Shipping Information & Policy
Ground shipping generally takes 2 to 6 business days based
on location not including weekends or ship date.
Please make sure all information is correct when placing your
order. If any package is sent to the wrong address due to
incorrect customer information submitted, we will re-bill
to reship or redeliver the order.
Any address correction made by our shipping courier due to
incorrect information given by you, we will reverse the courier
charges back to you.**
Delivery to Hospitals:
When placing an order for delivery to a patient in the hospital
please make sure that you include as much information about
as possible. Some hospitals will not accept delivery to areas
such as Intensive Care Units.
Proper Delivery Address:
PLEASE ENSURE THAT YOU PROVIDE THE CORRECT DELIVERY ADDRESS,
PHONE # AND INFORMATION SUCH AS APT/LOT # IF REQUIRED; ANY
DELAYS CAUSED BY AN INCORRECT/MISSING DELIVERY ADDRESS INFORMATION
WILL RESULT IN EXTRA FEES AND OR CANCELLATION OF ORDER!!
Please check your delivery address before ordering.
Sorry we DO NOT ship to international locations or to P.O.
Unopened baskets may be returned (minus a 20% restocking fee)
however any products that have been opened or tampered with
cannot be refunded due to the nature of food items.
Delivery/shipping and handling fees are also nonrefundable.
Return shipping fees are the responsibility of the recipient/buyer.
All merchandise must be returned in the original carton and
in good condition (as delivered). No credit can be issued
until we have received the returned merchandise.
Damaged Product Policy
We take great care in packaging our baskets and boxes, therefore
any damaged shipments or problems with any gift must be reported
to us immediately and then a claim will be filed with the
carrier that delivered your gift.
Be sure to keep all packaging as it will be requested by
carrier in order to insure a replacement.
We will make every effort to replace any damaged items and
ensure your satisfaction.