Hand deliveries are made from 11:00 AM to 6:00 PM. We do not guarantee a delivery time. Pick up can be arranged in advance in our Manhattan showroom.

During the Holiday Season and for special events please place your orders early to ensure prompt delivery.

Local Hand Delivery Information
We hand deliver in Manhattan from the Battery to 96th Street All other delivers will be shipped next business day by our contracted courier service or UPS. We require a telephone# for all recipients. Packages going to commercial locations must include suite# and floor#. Some buildings will not permit messengers from going upstairs without permission. Many hotels and office buildings have Message Centers, Package Rooms or Security Desks. We will obtain a valid signature for all deliveries;

HOWEVER, The Perfect Gift is not responsible for unclaimed items.

We ship nationwide via a UPS. Please call us for delivery cost as it varies to upon destination and dimensions and weight of package.

Custom Orders
A 50% deposit is required to start order, if order is RUSH full payment is required.
ALL large orders are subject to a cancellation fee after order has processed.

Shipping Information & Policy
Ground shipping generally takes 2 to 6 business days based on location not including weekends or ship date.

Please make sure all information is correct when placing your order. If any package is sent to the wrong address due to incorrect customer information submitted, we will re-bill to reship or redeliver the order.

Any address correction made by our shipping courier due to incorrect information given by you, we will reverse the courier charges back to you.**

Delivery to Hospitals:
When placing an order for delivery to a patient in the hospital please make sure that you include as much information about as possible. Some hospitals will not accept delivery to areas such as Intensive Care Units.

Proper Delivery Address:
PLEASE ENSURE THAT YOU PROVIDE THE CORRECT DELIVERY ADDRESS, PHONE # AND INFORMATION SUCH AS APT/LOT # IF REQUIRED; ANY DELAYS CAUSED BY AN INCORRECT/MISSING DELIVERY ADDRESS INFORMATION WILL RESULT IN EXTRA FEES AND OR CANCELLATION OF ORDER!!
Please check your delivery address before ordering.

Sorry we DO NOT ship to international locations or to P.O. boxes.

Return Policy
Unopened baskets may be returned (minus a 20% restocking fee) however any products that have been opened or tampered with cannot be refunded due to the nature of food items.

Delivery/shipping and handling fees are also nonrefundable.
Return shipping fees are the responsibility of the recipient/buyer.

All merchandise must be returned in the original carton and in good condition (as delivered). No credit can be issued until we have received the returned merchandise.

Damaged Product Policy

We take great care in packaging our baskets and boxes, therefore any damaged shipments or problems with any gift must be reported to us immediately and then a claim will be filed with the carrier that delivered your gift.

Be sure to keep all packaging as it will be requested by carrier in order to insure a replacement.

We will make every effort to replace any damaged items and ensure your satisfaction.